Returns & Exchanges
At Percival, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return window for all items in their original, unworn condition. Please note that all returns must be registered through our online portal to ensure a smooth and traceable refund process.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all tags remain attached and the garment is in its original state.
Generate Shipping Label
Download and print your pre-paid shipping label from the portal and securely attach it to the outside of your parcel.
Drop Off and Track
Hand your package over to your local designated courier point and keep your receipt until your refund has been processed by our warehouse team.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing